About
No matter how hard we try to avoid it, each of us will at some point find ourselves in conflict with another person. It might be someone at work - a boss or colleague - or someone we meet socially. For many people it will be a customer. How we manage such conflicts can impact the outcome in ways that can either leave us feeling flat and lost, or empowered and confident. This course is designed by experts in conflict management to ensure you manage conflict in ways that result in the best outcome for everyone involved. Once you've completed this course, you'll have powerful new techniques to help you cope in any situation. You'll learn ways to minimise harm, and ensure everyone comes away with a positive result. More importantly, you'll have new skills to ensure no matter what the conflict is, your reputation and esteem will be intact. It's about making you a commanding influencer at work, and socially.
You can also join this program via the mobile app. Go to the app